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Legal

The documents that govern the service, what happens to your files, and who else processes them. Each one was written against the system as it is built and is reviewed whenever the system changes.

Last reviewed — 2026-09-12

These documents were drafted by the operator and checked against the running system. They do not constitute legal advice and remain subject to review by a qualified practitioner.

Terms of Service These terms are the agreement between you and Velniq Ltd for your use of Lingivio. By creating an account or using the service you accept them. Privacy Policy This policy describes what Lingivio does with personal data. It was written against the actual code and database schema, and where the system does something you would not expect, it is stated here rather than omitted. Subprocessors The third parties that process personal data on our behalf when you use Lingivio. This list is compiled from the services the running system actually calls. Cookie Policy What Lingivio stores in your browser, why, and for how long. This page covers cookies and browser storage alike, and says which each item is. The short version: everything the app sets is strictly necessary or a preference, except two analytics items that are stored only if you allow that category and are deleted if you withdraw. Refund Policy How refunds work, who issues them, and how the statutory right of withdrawal interacts with a service that starts consuming credits the moment you use it. Data Processing Agreement For business customers who need a data processing agreement under Article 28 GDPR. This page is the agreement we offer; a countersigned copy is available on request once the operating company is incorporated. Acceptable Use Policy This policy is part of the Terms of Service. It sets out what you must not do with Lingivio, and what happens if you do.

Who you are dealing with

Lingivio is operated by Velniq Ltd, a private limited company registered in England and Wales (company no. 17454810, incorporated 11 September 2026). Velniq Ltd is not VAT-registered; purchases are sold by our merchant of record, who charges and remits any VAT or sales tax due.

Company
Velniq Ltd
Company status
Active — private limited company (Companies House)
Jurisdiction of incorporation
England and Wales, United Kingdom
Company registration number
17454810
Registered office
2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE
Date of incorporation
11 September 2026
Effective date of these documents
2026-09-12
Company website
https://velniq.ai
Service
https://lingivio.com
Support
support@velniq.ai
Privacy
privacy@velniq.ai
Data protection contact
dpo@velniq.ai
Abuse reports
abuse@velniq.ai
Legal and contracts
legal@velniq.ai

Cookies, analytics, diagnostics and marketing

Only strictly necessary cookies are used to sign you in and remember your preferences. We would also like your permission for analytics, so we can see which parts of the product are used; for diagnostics, so browser errors reach us with enough detail to fix; and for marketing, so advertising tools may measure whether an ad brought you here. Each is off unless you turn it on, and you can change your mind at any time.Read the Cookie Policy